Confidential

A pulse-raising story of secrets and betrayal that keeps you guessing to the last page.

What Readers Say

★ 4.0/5 on Goodreads (59 ratings) · Out of print and sought after by competitive-intelligence professionals

“John Nolan, a 22-year veteran in the intelligence community, has written what I believe is the best book on the subject of competitive intelligence. The most valuable parts are the sections that cover the elicitation techniques — 17 in all. Mr. Nolan’s book is engagingly written, and above all, useful the day one starts to read it. Once I started reading, I couldn’t put it down!”

— Mark Robinson (5★, verified purchase, Amazon)

“Practical and to the point. Lots of actionable material that can be adapted to your business. It has not lost any of its relevance despite being already more than 20 years old.”

— Johannes Vogel, Goodreads

“Still one of the best primers on elicitation techniques out there. My go-to reference book whenever I want to look something up or I have questions on a technique.”

— Marcus Cochran, Goodreads

“I especially liked the chapters on elicitation techniques, and this was my main interest in the book. A very worthwhile read for the layperson, as well as business-intelligence professionals.”

— James, Goodreads

“In a thoroughly enjoyable fashion, John Nolan educates the reader on how to access and use this critical intelligence resource, for both competitive advantage and security.”

— Jan P. Herring, former Director of Business Intelligence, Motorola

“Written in a revealing and provocative manner, Confidential is must-reading for those who should be guarding shareholders’ information assets.”

— Lewis W. Lehr, former Chairman & CEO, 3M