Privacy Policy
This Privacy Policy explains how The BooksTank (‘we’, ‘us’, or ‘our’) collects, uses, and protects your information when you visit thebookstank.com or buy books from us. We respect your privacy and follow Indian law (the Digital Personal Data Protection Act, 2023) and, where applicable, the EU GDPR.
1. Information We Collect
- Information you give us: name, billing/shipping address, email, phone number, and payment details when you place an order or create an account.
- Information collected automatically: IP address, browser type, device information, pages viewed, and cookies (see our Cookie Policy).
- Order information: the books you buy, order value, and delivery status.
2. How We Use Your Information
- Process and deliver your orders, and send order confirmations and tracking updates.
- Provide customer support and respond to your queries.
- Improve our website, products, and offers.
- Send service-related and (with consent) promotional communications that you can opt out of at any time.
3. Cookies and Advertising
We use cookies and similar technologies to run the site, remember your cart, understand traffic, and show relevant ads. We use Google Analytics to understand site usage, and Google AdSense to display advertisements.
Third-party vendors, including Google, use cookies (such as the DART cookie) to serve ads based on your prior visits to our site and other websites. You can opt out of personalised advertising by visiting the Google Ad Settings, the Network Advertising Initiative opt-out, or YourAdChoices.
4. How We Share Information
- Payment gateways (e.g., Razorpay) to process payments securely.
- Shipping and logistics partners to deliver your order (they receive only the address and contact needed for delivery).
- Legal authorities when required by law or to protect our rights.
We do not sell your personal data.
5. Data Security
We use reasonable technical and organisational measures (encrypted connections, restricted access, secure payment processing) to protect your data. No method of transmission over the internet is 100% secure.
6. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent for marketing at any time.
- Request a copy of the data we hold about you.
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Our store is intended for users aged 18 and above (or with parental consent). We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page.
9. Contact Us
The BooksTank
F-88, Gali Number 5, Saraswati Colony, Sehatpur, Faridabad, Haryana 121013
Phone: 9315813781
Email: info@thebookstank.com