TheBooksTank

Policies & FAQs

Policies & FAQs

Everything about shipping, replacements, returns and more.

Shipping

Free pan-India shipping on all prepaid orders above ₹499. Orders dispatch within 24 hours and typically reach you in 2 to 5 working days.

Replacement policy

If your book arrives damaged, misprinted, or is the wrong title, we replace it free of charge, no questions asked, within 7 days of delivery.

Returns & refunds

Books are eligible for a 7-day replacement window. Refunds are processed within 3 to 5 business days to the original payment method once the replacement or pickup is confirmed.

Payments

We accept UPI, credit/debit cards, net banking, and Cash on Delivery. Prepaid orders unlock extra offers: 10% on ₹499+, 12% on ₹999+, and 15% on ₹1499+.

Privacy

Your data stays yours. We only use your contact details to fulfil orders and, if you opt in, to share our weekly newsletter.

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